Service scope
VMAOS provides cloud phone runtime, control console, automation, API, network configuration, and support services according to the selected plan or signed agreement.
Customer responsibilities
Customers are responsible for lawful use, account materials, application licenses, content compliance, credential security, and their own automation logic.
Acceptable use
The service may not be used for illegal activity, platform abuse, unauthorized access, malware, fraud, privacy violations, or activity that disrupts infrastructure stability.
Availability and support
Service levels, support channels, response time, maintenance windows, and remedies should be defined in the applicable commercial agreement.
Suspension and termination
VMAOS may suspend resources that create security, legal, payment, or infrastructure risks. Termination terms should follow the signed agreement.